The CIO Experience

Do you want the CIO Experience? Click here to register interest

Planwell is looking to gather a group of like minded individuals for an experience they won't forget!

We are looking for nominations now!

Ask yourself:

  • Are you an ITSM champion or thought leader?
  • Are you considering or starting an ITSM initiative?
  • Do you want to see firsthand where many of the pitfalls are, and how to avoid them?
  • Are you time poor but want to get a practical insight into ITIL v3 in just a few hours?

What you will get:

  • Connect with 15 other CIO's, ITSM champions and thought leaders
  • Learn about the challenges that other organisations share and how they can be addressed
  • Gain a short, sharp and impactful insight into ITIL and the way it can make a difference
  • Take away practical advice that you can put into effect immediately
  • A firsthand experience of a cultural change activity
  • A fun experience you will never forget

The Facilitator: Paul Thomason

  • Undertaken lead roles in over 60 ITSM initiatives
  • 17 years in ICT across UK, Europe, Asia Pacific, South Korea
  • ITIL v3 expert and certified Foundation trainer with 99% pass rate
  • Previous Roles: Systems, Support, Service Delivery and Operations Management
  • Current Role: Planwell Solution Portfolio & Methodology Development.  Lead customer  ITSM engagements and Strategy Development
  • Twitter Bio: Career long interest in IT Service Management (ITSM) as advisor, operator, teacher but most of all BS remover.  Benefit realisation is all that really counts.

Experiential Simulation in detail

The business benefits of IT Service Management (ITSM) and ITIL best practice are well known.  ITSM and ITIL can help your enterprise tightly align IT and business goals, design and deploy IT services that support these goals, and enhance the efficiency of day-to-day operations to deliver high-quality services.

In order to achieve these benefits, many organisations are formally adopting the IT Infrastructure Library, aiming to achieve international ITM best practice standards such as ISO/IEC 20000 or undergoing an IT Governance program.  But driving acceptance and widespread adoption of ITSM and ITIL can be a challenge.

This highly interactive ITIL simulation is a high-impact, energetic way to accelerate understanding, involvement and acceptance of ITSM and ITIL best practice in your organisation.  ITSM simulation brings to life the behavioural  and process issues faced by IT organisations.  This is done through realistic ITIL simulation scenarios to which participants can directly relate and have actual experience.

This unique experiential learning ITIL simulation creates breakthrough understanding of ITSM and ITIL best practice and transforms learning into an engaging, fun and highly memorable shared experience.

The experience is based on the G2G3 (www.g2g3.com) experiential learning simulation.